The Q Care Plus Mission:
Backed by the expertise and infrastructure of Avita Care Solutions, our approach is rooted in advocacy, trust, and health equity. We meet patients where they are, offering personalized care, clear guidance, and ongoing support, so they can take control of their health with confidence.
Q Care Plus, part of Avita Care Solutions, delivers accessible, judgment-free healthcare designed around the needs of underserved and LGBTQ+ communities. Our team of experienced, sex-positive and gender-affirming providers specializes in preventive and ongoing care, including access to PrEP and DoxyPEP prescriptions, third-party HIV and STI testing, and sexual wellness services.
We understand and appreciate the needs of our patients, partners and team members to support them in the way they need and deserve.
We work together, pursuing excellence with fervor because our patients and partners deserve no less than our best.
We devise winning solutions to the unique challenges our patients and partners face. We are the experts, so they don’t have to be.
We understand and appreciate the needs of our patients, partners and team members to support them in the way they need and deserve.
We work together, pursuing excellence with fervor because our patients and partners deserve no less than our best.
We devise winning solutions to the unique challenges our patients and partners face. We are the experts, so they don’t have to be.
We remove traditional barriers to care by combining expert medical support with a flexible, patient-first experience. Patients can connect with providers through secure telehealth, choose at-home or in-person lab testing via our lab partner(s), and receive medications delivered directly to their door through our specialty pharmacy network.
Our Mission For
Our mission is to provide individually focused health care solutions, support, and advocacy for our patients and partners. We do so by offering an integrated suite of clinical services and holistic care approaches. Everything we do is based upon a compassionate care model that puts our covered entities’ patients first and incorporates respectful, personalized, and comprehensive care delivered in a safe and secure environment. Our patients can expect individualized care plans that carefully match their lifestyles. We help them achieve wellness by listening first and then working together to meet their optimal health care goals.
Our Mission For
Our covered entity partners can expect a relationship built on collaboration, access to clinical expertise with a focus on LGBTQ+, HIV, PrEP, and sexual wellness care, strategic and customized guidance through the 340B program, and advocacy on their behalf to ensure their missions thrive both now and in the future.
Would you like to be a part of the Avita Care Solutions team?
If so, learn more and view our available positions below.
Our Leadership Team
As part of Avita Care Solutions, a national health care services organization committed to promoting health equity among underserved communities, Q Care Plus is led by a team with proven experience leveraging technology to drive compassionate care and remove health barriers.
Q Care Plus’ services are for all adults (18 years of age and older) living in eligible states who want to take charge of their sexual health. Q Care Plus currently provides PrEP and Doxy-PEP prescription services to HIV-negative individuals as well as telehealth care to those living with HIV.
Yes! Q Care Plus follows all the same laws, guidelines, and medical standards as any other hospital or physician in the United States. Our providers are experts in their fields and specialize in the provision of sensitive healthcare services. The Q Care Plus platform meets the highest standards of data security and privacy.
We take your privacy very seriously. Any information you submit through our online portal is transmitted via industry standard encryption and stored in encrypted form on servers according to federal standards under HIPAA. We do not share your information without your consent.
Q Care Plus has $0 out-of-pocket costs to sign up for our service. If you’re insured, we will only use your insurance for the medication, and if you have a copay, we will coordinate with the pharmacy to obtain copayment assistance for the medication. Q Care Plus PrEP prescriptions and services are free for nearly all our patients. If there is a cost for you, we will notify you BEFORE your medication is shipped so you can accept charges or cancel your prescription. Please note we are required to use insurance for the medication if you have an active insurance plan that covers PrEP. Your lab testing and provider fees will be covered by a non-profit partner in our eligible states if you are able to utilize their pharmacy network that ships the medication with no shipping fees! Additionally, once on PrEP, doxy-PEP may also be provided at no cost to virtually all Q Care Plus patients.
Q Care Plus online provider appointments are available 7-days a week and include evenings (availability may vary by state and by day). You can select the day, time, and provider that is most convenient for you during the appointment scheduling process. The Q Care Plus online portal can be accessed 24-hours a day, 7-days a week and you are able to message your provider or Support at any time should you have any questions about your care. You can also reach out with questions via our website’s contact form. We’ll get back to you the next business day.
After your first appointment is complete, you can communicate with a Q Care Plus provider as needed through our secure website by email, online chat, phone call, or video chat.
Q Care Plus is built specifically around PrEP, doxy-PEP, and sexual wellness, which means our licensed providers specialize in the kind of care a general practitioner may not focus on every day. Our providers are directly accessible, responding to patient inquiries and needs generally within a 24-hour window. Patients choose us for stigma-free, sex-positive, compassionate care; free provider consultations and free access to at-home testing materials for insured patients; discreet delivery coordinated through pharmacy partners; same-day, evening and weekend availability; and quarterly testing built into the experience. Many people also love that they can keep their primary care doctor for general health while letting our team handle their HIV and STI prevention from home.
